Leadership Circle: Managing Conflict in The Workplace

Managing Conflict in The Workplace

Friday, July 24th

8:30am-10:30am

Dale Carnegie Training

10909 W. Greenfield Ave, Suite 207

West Allis, WI 53214

Please use this link, https://www.surveymonkey.com/r/HTYRX79 to confirm your attendance for this session.

Overview:

What tools are available to make individual and group problem-solving easier?

How can I involve others in the decision-making process? How do I get to the bottom of an issue?

Individuals and organizations alike are faced with many choices and an overload of information that can make decision-making quite a challenge. Decisions are best made at the level at which they will be executed. To gather the right data, analyze it, involve the right people and resources and come

to a good decision all takes time. Sometimes this seems impractical, even impossible.

This session highlights several different problem-solving tools and methods for gathering and analyzing data to make the process efficient and interactive. Decisions often need to be made quickly or under pressure, which can lead to stress on individuals and teams. Learn to apply practical principles that can minimize stress that impedes sound decision-making.

At the end of this session, you will be able to:

• Use defined processes to solve challenging problems

• Apply decision-making techniques to reach more sound decisions
• Apply principles for controlling stress and worry that can get in the way of making good decisions and solving problems

IBAW Members Only | Free to Attend | Registration Required

Please use this link, https://www.surveymonkey.com/r/HTYRX79 to confirm your attendance for this session.

If you have any questions or suggestions, please feel free to call our office at (414)771-3200 or contact the instructor Steve Bobowski at (414)324-9935 or Steve.bobowski@dalecarnegie.com.